Applied Systems reveals brokers’ top digital trends

Applied Systems has revealed the results of its annual Applied Digital Broker Survey, which measured brokers’ digital technology adoption and progression towards a digital environment.

In total, 1,819 independent brokers from across the UK, Ireland, U.S., and Canada participated in the survey, which was conducted in Q1 2021.

The report indicates that the number of brokers creating and following digital strategies are increasing, along with the adoption of customer service technologies and

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